Wednesday, October 29, 2008

Customer service

Me: "Tell me something Frankie, do you have to call me ma’am?"

Frankie: "No, no I don't. I'm sorry."

Me: "I mean here's the thing. I'm 45-years-old, I'm in better shape than I've ever been and feel more beautiful than I ever have. When you call me ma’am, well, I don't know, it's like you're talking to an old lady who's riding the bus, clutching tightly to her handbag."

Frankie: "You're right Ms. Bowen."

Me: "Call me Katie."

Frankie: "You're right, Katie--and let me just apologize and tell you I have no doubt about your beauty. And I promise, I will never call you ma’am again."

Me: "But it's not just for me--it's for all the women out there in their 40's and 50's--do it for them Frankie!"

Frankie: "I will Katie, I promise.

So, your delivery will arrive tomorrow between 7 and 12, and from this day on, you will always be in my mind when I'm speaking with the women of America!"

Me: "And on behalf of all of us, I thank you."

Frankie: "Have a good day, Katie."

Me: "Have a good day, Frankie."


Dina said...

THANK YOU, THANK YOU!!!! It really does make you feel that way...LOL!!! I have a look on my face when someone calls me "ma'am" and my husband can spot it anytime. He'll say to Tiki.."Uh oh, your Moms just been "Ma'amed"!!

nnnnnn said...

Hello Katie. Interesting piece.. I understand what you are saying.. however, different places different ways .........., In Manilla recently I was with a friend being shown round a lovely shopping area; the polite and courteous greeting everywhere we went was "hello ma'm, hello sir", or "good morning ma'am, good morning sir". my friend is 26 :-)

Anonymous said...

you weren't buying the larger penis were you?

itzktb said...

dina--"Ma'amad"-- I love it!

n--If I ever get "Ma'amed" in Manilla I promise, I will smile and bite my lip.

anonymous--no, they don't deliver that quickly.